Emails
From EtelligentWiki
If you are new to Etelligent (or just need reminding) this is a tutorial on Creating your first email.
In order to get access to the Emails section of the Etelligent navigation panel you must first find the email you want to work with in the campaign structure. If you are adding a new email then you would find the Template Message that will be used as the basis for the new message.
Once you have opened an email in Prieview Mode, the following options become available to you in the navigation panel.
- Create New Email
- Edit Current Email
- Edit Email Properties
- Edit Plain Text Email
- Link Management
- Delete Current Email
- Send Test Email
- Send One-Off Email
- Send Email
- Create Auto Send
- View Report
Contents |
FAQs
Can I put animation or sound in an email?
The standard on the web for delivering animation is Flash, but, despite obvious similarities, an HTML email and a webpage should not be treated the same. Email software clients are typically more limited in functionality than a web browser and you should not assume users' software will be capable of displaying Flash content. Additionally, even if they are technical capable of displaying Flash, there may be security implications of sending them Flash content. For example, the default setting in Outlook 2003 will throw an ActiveX security warning at any email containing Flash.
If animation is a must, try using a small animated gif though you should consider the users available bandwidth when creating such a file. Alternatively, put your content on a webpage and link to it from your email, thus giving users a choice about whether they view it or not.
Sound in emails is a similar story to animation. Flash is perfect for delivering this on the web, but, for the same reasons outlined above, is not a good idea for emails. Other methods of delivering sounds, such as client side scripting with JavaScript, are an even bigger problem. Any kind of intelligent client side scripting virtually guarantees your email being flagged a potential virus threat.
Can I put Flash content in my emails
Unfortunately, Flash content in an email is a non-starter.
Most email clients will not render Flash at all. Sometimes the result is even worse, for example Outlook 2003's default settings throw a security alert with Flash being incorrectly identified as an Active-X security problem.
The same applies for other client-side content such JavaScript, Java, and VBScript. We would advise putting this kind of content on a web landing page linked to from the email.
Here's How to put a Flash movie on an Etelligent Web Page.
Can I put forms in my emails?
It is possible to insert forms into an email however it is not advisable.
Putting a form into an email can cause deliverability issues and also has the possibility of not displaying for the recipient as intended or at all depending on their settings.
How can I improve the deliverabilty of my emails?
Here are some things to do and not to do.
- Don't inadvertanty create Phishing Emails
